Testimonials

We just got back from vacation and visited our new home in Watertown today. We were so surprised to see our new doormat. You are certainly the queen of gifting! We have been so humbled by all of your treasures. The true treasure though was your helping us navigate this real estate endeavor and we are so grateful.

Lysa Napoli is a BRIGHT STAR IN THE SKY!!! I was referred to her during a EXTREMELY DIFFICULT TIME in need of housing IMMEDIATELY. I was stressed out, overwhelmed, exhausted to say the less. I was given her phone number, called her, and she INSTANTLY RE-ASSURED ME, CALMED ME DOWN AND CONTINUOUSLY GAVE ME WORDS OF ENCOURAGEMENT, which calmed me down. The very next day SHE WENT ABOVE AND BEYOND ALL OF MY EXPECTATIONS and scheduled SEVERAL viewings. Let me share something with you, ALL 4 VIEWINGS WERE ABSOLUTELY AMAZING, BEAUTIFUL AND I WOULD HAVE CHOSEN ALL 4!!! I’m a person that believes in recognition towards another person especially Lysa, being I only met her a day before. She brought my anxiety from 1,000 to 2 INSTANTLY. This is the reason I HAVE TO ACKNOWLEDGE HER, and to let the company she works for to PLEASE KEEP HER IN YOUR COMPANY AS LONG AS POSSIBLE!!!!! Also, Lysa has ignited a fire inside of me. In the VERY NEAR FUTURE, LYSA NAPOLI WILL BE MY REALTOR, TOWARDS BEING A FIRST TIME HOME-OWNER!!!!!

Lysa was very enjoyable to work with. She had extensive knowledge about the area in Naugatuck. All the paper work was handled in a timely manner. Lysa made me feel welcome to the area as I am new to the town. The apartment is in excellent condition.

Lysa was an absolute pleasure to work with! She is knowledgeable, patient and was very respectful of my time. Lysa has exceptional communication skills, she went above and beyond in making sure all of my questions were answered promptly and correctly. She made me feel at ease and represented me as if I were a family member. Her dedication to her clients is unmatched!

Lysa Napoli’s was our agent in finding a Home. We live in Florida. It was the best thing that happened to us in finding a new home. We did not have to worry about anything. She got back to us almost immediately with all our questions (and there was a lot). She found homes to our exact specifications so our trips from Florida was not wasted. There was no aggressiveness in her presentation of homes to us, just the facts and we felt very comfortable with her.
She’s the best.

Lysa was professional, prompt in responding, and committed to helping us find the right home for us in Watertown, CT. We were looking for single-level living, within a few minutes from where our son lives, and with a garage. Our timing was also challenging because we were trying to sell our house in MD so we could buy our new CT home with cash. Lysa's knowledge of the Watertown area and other nearby towns, and her many contacts with other colleague realtors facilitated our house hunting tremendously. When she found the place that met our needs, she took our son to the property on Saturday, we watched the visit from Baltimore via FaceTime, and liked it so much that we made an offer on Sunday following advice from Lysa and her colleague Peggy Columb about details of the offer, and by Tuesday our offer was accepted! We were able to sell our house in MD and purchase the new home with cash, which is a very difficult process to coordinate. Lysa has great insight on how the housing market works locally, and negotiated on our behalf.

Lysa made our search for a rental property a seamless process. We were shown several properties that fit our lifestyle and budget as well as ones that accepted our 2 cats and she was able to accommodate our busy schedules to make time for viewings of the properties. This was our first time renting and we had a lot of questions and she was very helpful in answering everything we could think of in the end we found the perfect place for us and we would highly recommend Lysa Napoli for expert assistance in all things real estate.

We had the absolute pleasure of working with Lysa as our realtor, and she made the entire experience not only seamless, but genuinely fun. From the start, Lysa was incredibly personable and easy to talk to—she felt more like a friend than just a realtor. She brought so much positive energy and made what can often be a stressful process feel exciting and manageable. Her professionalism, knowledge, and clear communication were top-notch, and we always felt like we were in great hands. If you're looking for someone who truly loves what they do and makes the journey enjoyable, Lysa is the one!

From the very first showing to the final signature at closing, working with Lysa was nothing short of exceptional. Purchasing a home is one of the most significant investments a person can make — emotionally and financially — and we truly could not have asked for a more dedicated, knowledgeable, and strategic professional by our side. What sets lysa apart is not just expertise, but advocacy. Every negotiation was handled with confidence and precision. Every question we had — no matter how detailed — was answered thoroughly and with patience. We have always felt informed, protected, and empowered throughout the entire process. There were moments that could have felt so overwhelming, but Lysa navigated each obstacle with calm professionalism and proactive solutions. From inspections to negotiations, timelines to communication, everything was handled with integrity and excellence. This wasn’t just a transaction us — it felt like a partnership built on trust. If you are looking for a realtor who combines market intelligence, negotiation skill, responsiveness, and genuine care, look no further. We are beyond grateful and would recommend Lysa to anyone ready to make a move with confidence. This experience reminded us how powerful it is to work with someone who truly loves what they do. We are deeply grateful and cannot recommend Lysa enough.